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change management, configuration management, asset management, software asset management, download free COBIT ITIL ISO20000 AS15000 BS7799 ISO17799, Procedures, service catalog, Job Training
iso20000 ISO20000 change management, configuration management, asset management, software asset management, download free COBIT ITIL ISO20000 AS15000 BS7799 ISO17799, Procedures, service catalog, Job Training  
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Change Management

This section contains all current documents relevant to Change Management.
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Displaying products 1 to 6 of 6
Change Controller Job Description
The Change Controller provides effective receipt, logging and proactive control and administration management of all complex changes to the IT Operating Environment.
[ISO20000:3.3/9.2]

@ £15.00

Change Management Package
This service process package contains the following documents: Change Controller and Change Manager job descriptions; Change Management Procedure and Supplier Contract Change Procedure.
[ISO20000:9.2]

@ £25.00

Change Management Procedure
This procedure describes the work activities required to effectively manage changes to the IT Operating Environment(hardware, software, network, communications etc.). Includes: guideline; workflow; procedure; Request for Change template; Change Plan template; Change Completion template; change control spreadsheets x 2
[ISO20000:9.2]

@ £15.00

Change Management Process Definition Document
This document defines the end to end Change Management process. Contains guideline document and high level process definition document defining purpose of the process, process inputs and outputs, process activities, process measurement scorecard, and a list of the policies, standards, procedures and job roles required to develop and sustain the end to end Change Management process. This is a process document and therefore takes a higher level view than a procedure document.
[ISO20000:9.2]

@ £10.00

Change Manager Job Description
The Change Manager develops, manages and maintains effective change capability for all change that impacts the IT Operating Environment(hardware, software, network, communications etc.).
[ISO20000:3.3/9.2]

@ £15.00

New/Changed Service Development Procedure
This procedure describes the work activities required to effectively develop and implement a new or changed IT service. Includes: guideline; workflow; procedure; service description document template, service development and implementation template.
[ISO20000:Section 5]


@ £15.00


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Download free COBIT ITIL ISO20000 AS15000 BS7799 ISO17799, change management, configuration management, asset management, Procedures Catalog Job Training
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